FAQs | The Duncan in Madison, WI

Where is The Duncan located?

The Duncan is located at 1625 Lock Lane in Madison, WI, along the shores of Lake Mendota just off Sherman Avenue. We are located directly across from Tenney Park, which offers a beach, boat launch, fishing, and a frozen lagoon for ice skating in winter. Residents have quick access to Madison's waterfront trails and the Yahara River.

Where is the The Duncan leasing office located?

Our leasing office is located at 1625 Lock Lane, Madison, WI 53704. Metro Transit routes serve the surrounding area for anyone arriving by bus.

What are the leasing office hours?

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: 10:00 AM – 4:00 PM

What should I expect on a tour of The Duncan?

Expect a personalized, relaxed experience. Your leasing professional will guide you through our designer amenity spaces and available homes. We’ll provide a detailed overview of floorplans and pricing tailored to your move-in timeline while giving you a true feel for life near the lake.

Do you offer walk-ins or by appointment only?

We welcome both walk-ins and scheduled appointments. To ensure a leasing professional is available to give you a full tour at your preferred time, we recommend booking an appointment online.

How much is the rent?

Pricing varies by floor plan, square footage, and features, so our leasing team can share current details for the studio, one, two, and three bedroom layouts you are considering.

Are utilities included in the monthly rent costs?

Utilities are handled separately from your monthly rent, allowing you to manage your usage according to your needs.

What’s your pet policy?

We welcome pets at The Duncan, with up to two pets per apartment home. For details about breed guidelines and our full pet policy, please contact our on-site leasing team.

How do I pay rent?

For your convenience, we offer an online resident portal for secure digital payments. We also accept personal checks at the leasing office during business hours.

What is the parking situation?

We offer heated garage parking and surface parking. For more information about parking availability and options, please contact our on-site leasing team.

What amenities do you have on-site?

The Duncan offers a suite of modern amenities designed for work and play, featuring a Sky Lounge with elevated views, a fully equipped fitness center, a professional co-working space, and outdoor greenspace with grilling stations.

Are there laundry services on-site?

Yes. Every apartment at The Duncan comes equipped with a full-size washer and dryer, so you can handle laundry day from the comfort of your own home.

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